iPhone says there's an unknown camera part

Hello,this message is appeared to me and I don’t know what should I do, I did update to software To 15.4.1 and the problem is the same


[Edited by Moderator]

Posted on May 3, 2022 3:59 AM

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Question marked as Top-ranking reply

Posted on May 4, 2022 7:15 AM

Greetings, basma74.


We see that you used the following resource to reach us: About genuine iPhone cameras


According to that resource, “You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.”.


Has your iPhone ever been serviced or repaired? 


Best wishes.

1 reply
Question marked as Top-ranking reply

May 4, 2022 7:15 AM in response to basma74

Greetings, basma74.


We see that you used the following resource to reach us: About genuine iPhone cameras


According to that resource, “You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.”.


Has your iPhone ever been serviced or repaired? 


Best wishes.

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iPhone says there's an unknown camera part

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