Notes are greyed out in macOS Monterey 12.3.1

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Notes are greyed out in macOS Monterey 12.3.1

I cannot add a new note in the above version. It is greyed out

Posted on May 3, 2022 6:39 AM

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Answer 1

Top-ranking reply

JbnFlorida-boy Author

Level 1

8 points

May 3, 2022 12:03 PM in response to PRP_53

FYI and others that may have this problem. I found another solution that worked. I Opened system preferences, clicked on Icloud, unclicked "Notes" in the menu to right, waited a minute and then clicke "Notes" again to sync it with Icloud. Closed settings and opened notes. It worked: I can add notes now!

Bruce

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Answer 2

PRP_53

Level 10

92,569 points

May 3, 2022 7:11 AM in response to JbnFlorida-boy

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

3 - Does the issue present in this mode ?

4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.

6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.

The user means the Create New Note as per below does not allow so.

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Answer 3

May 3, 2022 7:35 AM in response to PRP_53

Thank you for your information. I shall work on each one over the next several days. I am almost 84 yrs old and my old mind doesn't. function as well these days, but I will do the best I can. Again thanks!

Bruce

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