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Level 1

4 points

Account Disabled

My phone broke today and I had it reset and lost everything, went to download an app and it says my account is disabled, how do I enable my account?

iPhone XR, iOS 15

Posted on May 3, 2022 9:26 AM

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Community+ 2025

Level 10

473,421 points

Posted on May 3, 2022 10:00 AM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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