Charging cable light on, but Mac battery not charging

I replaced my MacBook Pro 2015 battery in Oct 2021. Suddenly yesterday the battery stopped charging. The orange light is on, but the battery indicator shows an x. I checked the system report (see screen shot). I also tried to reset the SMC, but the battery is still not charging. Can anyone help?

MacBook Pro 15″, macOS 12.3

Posted on May 3, 2022 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2022 10:31 AM

JinineMay2022 wrote:

I replaced my MacBook Pro 2015 battery in Oct 2021. Suddenly yesterday the battery stopped charging. The orange light is on, but the battery indicator shows an x. I checked the system report (see screen shot). I also tried to reset the SMC, but the battery is still not charging. Can anyone help?
https://discussions.apple.com/content/attachment/4025ac87-99bc-4643-8557-8256d6ed87f7





You battery is not registering


I don't think you have the connector set properly, try again if you did this yourself


or the battery has failed. I would return it to the Apple or your AASP



You have a 90 day warranty on all recent work parts & labor

Find a Store - Apple


Check your coverage

My Support - Official Apple Support



Third party batteries is not always so reliable...


ref

https://eshop.macsales.com/shop/laptop-batteries/macbook-pro



Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



2 replies
Question marked as Top-ranking reply

May 3, 2022 10:31 AM in response to JinineMay2022

JinineMay2022 wrote:

I replaced my MacBook Pro 2015 battery in Oct 2021. Suddenly yesterday the battery stopped charging. The orange light is on, but the battery indicator shows an x. I checked the system report (see screen shot). I also tried to reset the SMC, but the battery is still not charging. Can anyone help?
https://discussions.apple.com/content/attachment/4025ac87-99bc-4643-8557-8256d6ed87f7





You battery is not registering


I don't think you have the connector set properly, try again if you did this yourself


or the battery has failed. I would return it to the Apple or your AASP



You have a 90 day warranty on all recent work parts & labor

Find a Store - Apple


Check your coverage

My Support - Official Apple Support



Third party batteries is not always so reliable...


ref

https://eshop.macsales.com/shop/laptop-batteries/macbook-pro



Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



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Charging cable light on, but Mac battery not charging

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