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Documents in iCloud

I have deleted all documents, photos and backups from my iCloud and I have also deleted every files from my icloud drive. But when i check my iCloud storage, it says that I have just 2.5 GB of space available, the rest is used by some ‘documents’ which I can not find nowhere and I can not delete them. When I click manage storage, it says that non of the apps are taking the storage but still I can not delete the ‘documents’ that are taking up my iCloud space.


If someone has a solution please help me.

MacBook Pro 16″, macOS 12.2

Posted on May 3, 2022 10:28 AM

Reply
Question marked as Best reply

Posted on May 4, 2022 6:08 AM


If you turned off iCloud for Documents and Desktop, it created the Archive ICloud file on home drive . ICloud shows no documents on it.


It will prompt the items from this desktop and the documents folder are available in iCloud Drive , to remove items from iCloud Drive , move them to your desktop and documents folder on this Mac , click on show in finder .


Again open system preferences > iCloud > iCloud Drive > the box of desktops and documents box is unchecked , tap over the box to get it rechecked , a circle rotates setting up the box gets checked .


You will notice a folder is created literally on the desktop , tap it a pop up window appears the items on this desktop on this Mac have been moved into a new folder called “ Desktops - Apples Mac book …( the name of Mac will be written in the existing desktop folder in iCloud Drive , you can combine the contents of these folders any time , click on show in finder .


Right click on the folder created on the Mac and move to trash , restart the Mac and empty the trash , but again the documents are placed in a right place in iCloud Drive as well in iCloud server .

Get file, folder and disk information on Mac - Apple Support

By unchecking the box of desktops and documents - the files and documents created are invisible temporarily both in iCloud Drive and www.icloud.com but they are not deleted from the server and still occupying the space , you can check the box and use get info and delete the desired documents any where from iCloud Drive or iCloud.com and restart the Mac and empty the trash .


Manage your iCloud storage - Apple Support


Save space on your MacBook Air - Apple Support


How to free up storage space on your Mac - AppleSupport


Find and delete files on your Mac - Apple Support


3 replies
Question marked as Best reply

May 4, 2022 6:08 AM in response to Andrazrener


If you turned off iCloud for Documents and Desktop, it created the Archive ICloud file on home drive . ICloud shows no documents on it.


It will prompt the items from this desktop and the documents folder are available in iCloud Drive , to remove items from iCloud Drive , move them to your desktop and documents folder on this Mac , click on show in finder .


Again open system preferences > iCloud > iCloud Drive > the box of desktops and documents box is unchecked , tap over the box to get it rechecked , a circle rotates setting up the box gets checked .


You will notice a folder is created literally on the desktop , tap it a pop up window appears the items on this desktop on this Mac have been moved into a new folder called “ Desktops - Apples Mac book …( the name of Mac will be written in the existing desktop folder in iCloud Drive , you can combine the contents of these folders any time , click on show in finder .


Right click on the folder created on the Mac and move to trash , restart the Mac and empty the trash , but again the documents are placed in a right place in iCloud Drive as well in iCloud server .

Get file, folder and disk information on Mac - Apple Support

By unchecking the box of desktops and documents - the files and documents created are invisible temporarily both in iCloud Drive and www.icloud.com but they are not deleted from the server and still occupying the space , you can check the box and use get info and delete the desired documents any where from iCloud Drive or iCloud.com and restart the Mac and empty the trash .


Manage your iCloud storage - Apple Support


Save space on your MacBook Air - Apple Support


How to free up storage space on your Mac - AppleSupport


Find and delete files on your Mac - Apple Support


Documents in iCloud

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