My new MacBook Air will not charge.

hi

I have a new laptop but the battery would not charge. can you help please?

the battery condition shows- service recommended. maximum capacity- shows 100 per cent.


please help, thanks



[Re-Titled by Moderator]


MacBook Air 13″, macOS 11.0

Posted on May 3, 2022 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2022 11:20 AM

Pochenka wrote:

hi
I have a new laptop but the battery would not charge. can you help please?
the battery condition shows- service recommended. maximum capacity- shows 100 per cent.

please help, thanks



If this is brand new you have 14-days for a full refund or exchange for one that works as expected out of the box.


Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple


Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




2 replies
Question marked as Top-ranking reply

May 3, 2022 11:20 AM in response to Pochenka

Pochenka wrote:

hi
I have a new laptop but the battery would not charge. can you help please?
the battery condition shows- service recommended. maximum capacity- shows 100 per cent.

please help, thanks



If this is brand new you have 14-days for a full refund or exchange for one that works as expected out of the box.


Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple


Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




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My new MacBook Air will not charge.

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