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I need help updating my Mac computer

i need help updating my computer

MacBook Air 13″, macOS 10.13

Posted on May 3, 2022 4:40 PM

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Question marked as Top-ranking reply

Posted on May 3, 2022 8:14 PM

Chanell5 Said:

"i need help updating my computer"

-------


Understanding Updating a Mac:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

2 replies
Question marked as Top-ranking reply

May 3, 2022 8:14 PM in response to Chanell5

Chanell5 Said:

"i need help updating my computer"

-------


Understanding Updating a Mac:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

May 3, 2022 7:39 PM in response to Chanell5

Howdy, Chanell5, I’d be happy to help you… but, i/we will need a bit of info from you… what model and year of manufacture is your Mac? what MacOS do you have/are you running now? How much ram/memory do you have installed and how big is your system drive, which can be found by going to

the big Apple icon, top left of your screen/monitor then “about this Mac” … them take a screen shot ( Apple + shift+3 pressed together on your keyboard… you’ll hear a “click” if it worked… then you can post it here, after blurring your serial number and any personal info)


thanks

John-B

I need help updating my Mac computer

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