I dropped my phone so it stopped working then i gave my phone to repair and after the repair it is locked due to activation lock , now i know the apple id address but I don’t know the password so my phone is not opening,so plz help me recover my phone
iPhone 7
To remove the activation lock you can either remove it with the correct Apple id and password
If you forgot your Apple ID password - Apple Support
Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock
See this guide:
How to remove Activation Lock - Apple Support
The step to remove without knowing the Apple ID is under Start a support request
then "Get started" on the next page
Here is the direct link:
https://al-support.apple.com/#/additional-support
Good luck!
To remove the activation lock you can either remove it with the correct Apple id and password
If you forgot your Apple ID password - Apple Support
Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock
See this guide:
How to remove Activation Lock - Apple Support
The step to remove without knowing the Apple ID is under Start a support request
then "Get started" on the next page
Here is the direct link:
https://al-support.apple.com/#/additional-support
Good luck!
Activation lock problem can’t recall password
