اريد استرداد مبلغ الاشتراك في تطبيق شاهدvip

You can cancel the subscription and request a refund here, Request a refund for apps or content that you bought from Apple - Apple Support or you can contact the company and ask why the subscription is not active.

You need to handle the cancellation of a subscription yourself. No one here can do that for you. How to cancel a subscription from Apple - Apple Support