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iMac keyboard fingerprint not working

iMac keyboard fingerprint not working, set it up and fingerprint works for 1-2 days and then have to enter password. Any ideas?

iMac 24″, macOS 12.3

Posted on May 5, 2022 9:18 AM

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Question marked as Top-ranking reply

Posted on May 5, 2022 9:51 AM

Hi,


Please click If Touch ID isn't working on your Mac - Apple Support for instructions on how to troubleshoot this. If the problem persists though, please give AppleCare a phone call. If you don't know the phone number for your area click AppleCare contact Information to find it.

3 replies

May 5, 2022 9:52 AM in response to mfn lancaster


mfn lancaster wrote:

iMac keyboard fingerprint not working, set it up and fingerprint works for 1-2 days and then have to enter password. Any ideas?


Please see > Use TOuch ID on Mac - Apple Support


  • If you still have to enter your password: For security, you need to enter your password when you start your Mac. Sometimes you need to enter your password to continue using Touch ID. For example, users must re-enter their password every 48 hours and after five incorrect fingerprint attempts.


iMac keyboard fingerprint not working

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