help

When i try to download apps on my iphone

it says “your account has been disabled from the App store and Itunes. i don’t understand why because this didn’t happen before

for example i tried downloading snapchat, and this is what is showed

iPhone 11 Pro Max, iOS 15

Posted on May 5, 2022 11:01 AM

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Question marked as Top-ranking reply

Posted on May 5, 2022 11:07 AM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


(217848)

2 replies

May 5, 2022 11:23 AM in response to alisson81

Well first of all to me it looks like the screen from an Android device not an iPhone and if it is then you mostly surely should report it to Apple because that means someone is overlaying android apps woth iPhone warnings to keep you from using it... I have been having the same prb... Good luck and let us know so that we can make sure everyone is alert to this issue... That is how they get in....

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