You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

365 shared mailbox fails to send in Mail

I am setting up a shared 365 mailbox in Mail v15 running Monterey. I can add the mailbox easily and it syncs accurately. HOWEVER I cannot send from the mailbox. Does anyone have instructions for how to correct this in Mail or in the 365 admin portal. Thanks

Posted on May 5, 2022 12:49 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 1:02 PM

Thelodgegp wrote:

I am setting up a shared 365 mailbox in Mail v15 running Monterey. I can add the mailbox easily and it syncs accurately. HOWEVER I cannot send from the mailbox. Does anyone have instructions for how to correct this in Mail or in the 365 admin portal. Thanks

Contact Microsoft.

4 replies

May 25, 2022 6:20 AM in response to Thelodgegp

thank you for the reply.

Unfortunately, I do not have different settings for incoming/outgoing.

Besides that, I have realized - in the meantime - that I cannot sync my Office 365 contacts with Mac Mail which made me abandon Mac Mail completely. Despite the fact that I did start to like the interface.


Thank you again for your reply!


Best regards,

Fabio

365 shared mailbox fails to send in Mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.