My iPad is frozen and touching the volume button and side button doesn’t work
My iPad is frozen and pressing the side button and the volume button doesn’t work
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My iPad is frozen and pressing the side button and the volume button doesn’t work
Make sure you have followed the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help your iPad might need service:
Contact Apple for support and service - Apple Support
Good luck!
Make sure you have followed the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help your iPad might need service:
Contact Apple for support and service - Apple Support
Good luck!
Connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to external power, perform a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
My iPad is frozen and touching the volume button and side button doesn’t work