Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why cant I update my Macbook Air?

why cant I update my Macbook Air? Everytime I try too update it its not working.

thank you ;)

Posted on May 5, 2022 8:19 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 8:35 PM

user9032 Said:

"why cant I update my Macbook Air? Everytime I try too update it its not working. thank you ;)"

-------


Determining which Update(s) will Install:


I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

1 reply
Question marked as Top-ranking reply

May 5, 2022 8:35 PM in response to user9032

user9032 Said:

"why cant I update my Macbook Air? Everytime I try too update it its not working. thank you ;)"

-------


Determining which Update(s) will Install:


I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

why cant I update my Macbook Air?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.