Can’t see images on iMessage

Hello, is anyone else having a problem or had a problem in their iMessage where they couldn’t see an old photo in the chat. It shows a question mark and gives the description of its an IMG or a video but I can’t see them nor can I download them. Can someone help me.

iPhone 13 Pro, iOS 15

Posted on May 6, 2022 3:53 AM

Reply
1 reply

May 7, 2022 8:45 AM in response to maaz278

Hi maaz278,


Thanks for contacting Apple Support Communities!


We understand that you're unable to see photos that were previously shared with your via iMessage.


Let's check to ensure that "Shared with You" is enabled in Settings > Messages > Shared with You: View photos and videos shared with you on iPhone - Apple Support


Are you able to access the photos via your Photo Library?


We look forward to your reply.


Cheers!

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Can’t see images on iMessage

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