Cannot connect to App Store

Lavs532 Said:

"Cannot connect to App Store"

-------

Is your Apple Account locked? If so, refer to the following to get back in...

Troubleshooting a Locked Account:

Locked Out:

Being locked out of your Apple Account, Contacting Apple Support is a Must.

Visit this Link: If your Apple ID is Locked or Disabled - Apple Support

So, To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

Are you connected to wifi? If not, go to Settings > Cellular, then turn Cellular Data on for App Store.

View or change cellular data settings on iPhone - Apple Support