My update says “ pause “ what do I to Unpause it ?

My update says “ pause “ what do I to Unpause it ?

iPhone 13 Pro Max, iOS 15

Posted on May 7, 2022 4:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2022 7:31 AM

Hey Amazingant255,


Whenever an update is paused, something hasn't been set up correctly. First, restart your iPhone: Restart your iPhone - Apple Support


Once it's back to the Home screen, make sure these requirements are met:


  • Your device should be connected to Wi-Fi. Unless your iPhone is connected to a 5G network, you cannot update over cellular data or using a Personal Hotspot.
  • Your iPhone shouldn't be connected to a VPN.
  • Make sure that Low Power mode is turned off (to check, go to Settings > Battery)
  • Your iPhone battery must either at or over 50%.
  • It is also recommended that your iPhone is being charged until the update completes.


Once those are met, follow the steps here: Update your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad or iPod touch won’t update - Apple Support -- If you receive an error message when updating, follow the steps in this article depending on the message you see.


Feel free to get back to us with any questions or problems you may have.


All the best.

1 reply
Question marked as Top-ranking reply

May 8, 2022 7:31 AM in response to Amazingant255

Hey Amazingant255,


Whenever an update is paused, something hasn't been set up correctly. First, restart your iPhone: Restart your iPhone - Apple Support


Once it's back to the Home screen, make sure these requirements are met:


  • Your device should be connected to Wi-Fi. Unless your iPhone is connected to a 5G network, you cannot update over cellular data or using a Personal Hotspot.
  • Your iPhone shouldn't be connected to a VPN.
  • Make sure that Low Power mode is turned off (to check, go to Settings > Battery)
  • Your iPhone battery must either at or over 50%.
  • It is also recommended that your iPhone is being charged until the update completes.


Once those are met, follow the steps here: Update your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad or iPod touch won’t update - Apple Support -- If you receive an error message when updating, follow the steps in this article depending on the message you see.


Feel free to get back to us with any questions or problems you may have.


All the best.

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My update says “ pause “ what do I to Unpause it ?

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