You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

How to fix my face id is not working

How to fix my face id is not working?

iPhone X, iOS 15

Posted on May 8, 2022 9:52 AM

Reply

Top-ranking reply

Level 8

39,497 points

Posted on May 8, 2022 9:54 AM

Do the steps in this article:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

What to do next

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.

2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Good Luck!

View in context

Similar questions

1 reply

Top-ranking reply

Level 8

39,497 points

May 8, 2022 9:54 AM in response to Ryan_17

Do the steps in this article:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

What to do next

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.

2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Good Luck!

Reply

How to fix my face id is not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up