Apple Watch Series 7 Partially Lost its Oleophobic/Hydrophobic Coating

Hi All, yesterday I purchased an Apple Watch Series 7 (GPS) 45mm with an aluminium case and a Milanese Gold Stainless Steel loop from the Apple Store in Altamonte, FL.


The display unfortunately has seemed to have lost it’s oleophobic/hydrophobic coating and it reflects light differently. This strongly hiders outdoor usage and also the region feels different to the finger. I was wondering if there was any way to fix this.

Apple Watch Series 7

Posted on May 8, 2022 2:06 PM

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Question marked as Top-ranking reply

Posted on May 9, 2022 9:53 AM

Hello ilovedixie,


Congratulations on your new Apple Watch! We recommend that you use steps in the resource below to see if cleaning the Apple Watch improves the appearance: How to clean your Apple Watch


If the issue persists, you can take the Apple Watch to any Apple Store where it can be evaluated. If you go within 14 days of purchase you have the option to exchange or return the device, if necessary.

Find Locations


Thanks for using Apple Support Communities.

1 reply
Question marked as Top-ranking reply

May 9, 2022 9:53 AM in response to ilovedixie

Hello ilovedixie,


Congratulations on your new Apple Watch! We recommend that you use steps in the resource below to see if cleaning the Apple Watch improves the appearance: How to clean your Apple Watch


If the issue persists, you can take the Apple Watch to any Apple Store where it can be evaluated. If you go within 14 days of purchase you have the option to exchange or return the device, if necessary.

Find Locations


Thanks for using Apple Support Communities.

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Apple Watch Series 7 Partially Lost its Oleophobic/Hydrophobic Coating

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