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Trying to cancel a subscription on my iphone which I subscribed accidentally. (Thought it was a free app) Didn’t use it. I tried to cancel it right away but it seems to be still active. Never had any confirmation of the cancellation.

Trying to cancel app subscription that I subscribed accidentally. I thought it was free. I immediately tried to cancel through Settings, ect… The app appears active still after 6 days. No confirmation of the cancellation. It still haven’t been charge on my card. I just want to make sure it won’t pass through my credit card. It’s an app of $59 !!!

I waited all week but I am getting stressed about this.

iPhone XS, iOS 15

Posted on May 8, 2022 2:40 PM

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Question marked as Top-ranking reply

Posted on May 8, 2022 3:28 PM

Cancelling a subscription does not normally result in a refund.


See the following from How to cancel a subscription from Apple - Apple Support


If you don’t see Cancel, the subscription is already canceled and won't renew.

and

If you cancel a paid subscription, you can keep using the subscription until the next billing date.


Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”


You can use the following instructions to try to get a refund: Request a refund for apps or content that you bought from Apple - Apple Support


2 replies
Question marked as Top-ranking reply

May 8, 2022 3:28 PM in response to francoise115

Cancelling a subscription does not normally result in a refund.


See the following from How to cancel a subscription from Apple - Apple Support


If you don’t see Cancel, the subscription is already canceled and won't renew.

and

If you cancel a paid subscription, you can keep using the subscription until the next billing date.


Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”


You can use the following instructions to try to get a refund: Request a refund for apps or content that you bought from Apple - Apple Support


Trying to cancel a subscription on my iphone which I subscribed accidentally. (Thought it was a free app) Didn’t use it. I tried to cancel it right away but it seems to be still active. Never had any confirmation of the cancellation.

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