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forgot screentime passcode

I am trying to erase old iPhone, but forgot screen time passcode

The phone is damaged and I am trying to erase it and turn it in, but I am stuck at the screen time step


Posted on May 8, 2022 6:01 PM

Reply
Question marked as Best reply

Posted on May 8, 2022 6:49 PM

Melanie Dragonsong Said:

"forgot screentime passcode: I am trying to erase old iPhone, but forgot screen time passcode: The phone is damaged and I am trying to erase it and turn it in, but I am stuck at the screen time step"

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Troubleshooting a Locked iPhone:


Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 
3 replies
Question marked as Best reply

May 8, 2022 6:49 PM in response to Melanie Dragonsong

Melanie Dragonsong Said:

"forgot screentime passcode: I am trying to erase old iPhone, but forgot screen time passcode: The phone is damaged and I am trying to erase it and turn it in, but I am stuck at the screen time step"

-------


Troubleshooting a Locked iPhone:


Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

forgot screentime passcode

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