Face ID enabled please TrueDepth camera update please

iPhone X, iOS 15

Posted on May 9, 2022 5:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2022 5:53 AM

Do the steps in this article,

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


if you have already updated the iPhone, and it still happens the iPhone will require service.


What to do next


1. Update your iPhone or iPad to the latest version of iOS or iPadOS.


2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.


Good Luck!




1 reply
Question marked as Top-ranking reply

May 9, 2022 5:53 AM in response to ALEy-Rt

Do the steps in this article,

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


if you have already updated the iPhone, and it still happens the iPhone will require service.


What to do next


1. Update your iPhone or iPad to the latest version of iOS or iPadOS.


2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.


Good Luck!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID enabled please TrueDepth camera update please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.