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Kw9403 Author

Level 1

4 points

I need to have my iPad reset due to email no longer used I cannot sign in

I cannot sign in on my iPad due to a deleted email and password

iPad Pro 11-inch Wi-Fi

Posted on May 9, 2022 1:11 PM

Top-ranking reply

Eric Root

Level 10

684,549 points

Posted on May 9, 2022 1:13 PM

If you are the original owner, contact Apple. Apple might be able to remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.

Request additional support for unlocking your device. -

You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.

Genius Bar Reservation and Apple Support Options - Apple. -

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I need to have my iPad reset due to email no longer used I cannot sign in

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