You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, why am i not able to add a credit card as payment method on my Apple ID?

Why am I not able to add a new credit card to my Apple ID?

iPhone 13 Pro Max

Posted on May 9, 2022 1:23 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2022 1:39 PM

What happens when you try? Error message(s)? More information would help.


Something to try


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *


Payment declined?


See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store*


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store.  -


                          Payment method declined in iTunes or the App Store.   -



1 reply
Question marked as Top-ranking reply

May 9, 2022 1:39 PM in response to ridhima214

What happens when you try? Error message(s)? More information would help.


Something to try


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *


Payment declined?


See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store*


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store.  -


                          Payment method declined in iTunes or the App Store.   -



Hello, why am i not able to add a credit card as payment method on my Apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.