You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing iCloud videos

Why are some of iCloud videos missing? Is it possible that I can recover them by using my other Apple ID?

iPhone 8 Plus, iOS 15

Posted on May 9, 2022 5:17 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2022 9:33 PM

See the article If you're missing photos or videos in the Photos app - Apple Support when Apple ID is signed in with account credentials in the device .

If another iPhone is used that is having different Apple ID and password with its own account credentials the photos can be shared Share iPhone photos with Shared Albums in iCloud - Apple Support

4 replies
Question marked as Top-ranking reply

May 9, 2022 9:33 PM in response to Fluffypantss

See the article If you're missing photos or videos in the Photos app - Apple Support when Apple ID is signed in with account credentials in the device .

If another iPhone is used that is having different Apple ID and password with its own account credentials the photos can be shared Share iPhone photos with Shared Albums in iCloud - Apple Support

May 9, 2022 9:39 PM in response to Fluffypantss

Fluffypantss Said:

"Missing iCloud videos: Why are some of iCloud videos missing? Is it possible that I can recover them by using my other Apple ID?"

-------


Troubleshooting iCloud Photos:

They may just be inaccessible from iCloud. So, download them all. Either:

A. Get them Directly form iCloud: Use this Link: https://www.icloud.com/photos

or...

B. Download All of iCloud: Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip

Missing iCloud videos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.