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Only backup showing on Mac is 4 years old but old iPhone says backup yesterday

Tried restoring new iPhone 13 from backup but the only backups showing are 4 years old. iPhone I’m replacing successfully backed up yesterday

iPhone 13

Posted on May 9, 2022 5:21 PM

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Question marked as Top-ranking reply

Posted on May 9, 2022 5:23 PM

The phone you backed up yesterday may have had a newer version of iOS than the new iPhone 13 has. Go to Settings/General/About on each phone and check. If this is the case set up the new phone without restoring a backup, go to Settings/General/Software Update and update it. Then reset it to factory settings and go through the setup process again.

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Question marked as Top-ranking reply

May 9, 2022 5:23 PM in response to scoastmike

The phone you backed up yesterday may have had a newer version of iOS than the new iPhone 13 has. Go to Settings/General/About on each phone and check. If this is the case set up the new phone without restoring a backup, go to Settings/General/Software Update and update it. Then reset it to factory settings and go through the setup process again.

Only backup showing on Mac is 4 years old but old iPhone says backup yesterday

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