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Why do AirPods Pro lose connection?

Why do AirPods Pro lose connection for a few seconds, multiple times per hour? Is this a normal issue that one has to put up with?

Posted on May 9, 2022 7:39 PM

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Question marked as Best reply

Posted on May 9, 2022 10:08 PM

Goat2055 Said:

"Why do AirPods Pro lose connection?: Why do AirPods Pro lose connection for a few seconds, multiple times per hour? Is this a normal issue that one has to put up with?"

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Probably because of power issues.


Troubleshooting AirPods Power Draining:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
4 replies
Question marked as Best reply

May 9, 2022 10:08 PM in response to Goat2055

Goat2055 Said:

"Why do AirPods Pro lose connection?: Why do AirPods Pro lose connection for a few seconds, multiple times per hour? Is this a normal issue that one has to put up with?"

-------


Probably because of power issues.


Troubleshooting AirPods Power Draining:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Jun 2, 2022 7:21 PM in response to jmang11

jmang11 Said:

"Does not help at all. Have reset AirPods a hundred times…no automatic ear detection, connect when connected last…nothing work. My airpod prods are now useless"

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Clean your AirPods and the Case:

When’s the last time you cleaned these? Go here: How to Clean your AirPods and EarPods - Apple Support. There may debris getting in the way here. So, use a microfiber-cloth to clean the outside of them. Also, using a wooden toothpick, lightly slip it inside the case, seeing if you can slowly remove gunk (i.e. earwax). It may take a few tries. Tap the debris softly, and then extract the wooden toothpick, continuing until all is gotten out.

Why do AirPods Pro lose connection?

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