How I fix cause my back camera didn’t work only the front camera

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Posted on May 10, 2022 6:02 AM

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Question marked as Top-ranking reply

Posted on May 11, 2022 8:33 AM

Welcome Manini292,


You have an issue with the back camera on your iPhone. We'll do our best to help out.


You came from the best resource for issues with the camera: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If the camera isn't working

1. Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhoneiPad, or iPod touch.
4. Restart your iPhoneiPad, or iPod touch
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .


If the issue persists, we'd recommend seeking an inspection at your local service center: iPhone Repair and Service

Get prepared for your visit: Get your iPhone, iPad, or iPod touch ready for service

Select your region and search nearby for locations: Find Locations


Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).


Hoping this helps out, take care.

1 reply
Question marked as Top-ranking reply

May 11, 2022 8:33 AM in response to manini292

Welcome Manini292,


You have an issue with the back camera on your iPhone. We'll do our best to help out.


You came from the best resource for issues with the camera: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If the camera isn't working

1. Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhoneiPad, or iPod touch.
4. Restart your iPhoneiPad, or iPod touch
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .


If the issue persists, we'd recommend seeking an inspection at your local service center: iPhone Repair and Service

Get prepared for your visit: Get your iPhone, iPad, or iPod touch ready for service

Select your region and search nearby for locations: Find Locations


Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).


Hoping this helps out, take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How I fix cause my back camera didn’t work only the front camera

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