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Level 1

4 points

It will not me update payment method on file. Says account disabled. Credit card was stolen so cancelled and just received new one but won’t let me change.

it won’t let me update payment method, credit card stolen and just received new one but says account disabled. I tried to change password already.

iPhone 6 Plus, iOS 12

Posted on May 10, 2022 5:42 AM

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Community+ 2024

Level 10

120,165 points

Posted on May 10, 2022 5:45 AM

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help.

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