You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: CheeseStakeBake
CheeseStakeBake Author
User level: Level 1
6 points

WhatsApp - silent notification delivery

Hi all,


I noticed this issue about 4 days ago at the time of writing. WhatsApp notifications are delivered 'silently'. I can receive messages from individuals or group chats however, my iPhone XR nor my Apple Watch Series 3 will vibrate when the message is received.


When I receive a WhatsApp message, I wouldn't know if I had a new message unless I actively wake my device to see the WhatsApp notification on my lock screen.


All other notifications vibrate on my watch, unless configured otherwise. I only have this issue with WhatsApp. I have confirmed all settings both within the iOS Settings and the WhatsApp settings are configured correctly. To my knowledge I have not done anything that could have caused this issue to happen.


WhatsApp calls do vibrate and show the caller ID as expected. There doesn't appear to be any issues with people calling me via WhatsApp.


I have tried reinstalling WhatsApp and 'reset all settings' on my iPhone in the Settings app.


Any help would be greatly appreciated.

Thank you


Device: iPhone XR iOS 15.4.1 / Apple Watch Series 3 WatchOS 8.5.1

WhatsApp Version: 22.9.76

iPhone XR, iOS 15

Posted on May 10, 2022 1:55 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Posted on May 10, 2022 1:59 PM

Have you enabled Scheduled Summary? See the pic below for a few examples. Please select immediate delivery.


View in context

Similar questions

3 replies
User profile for user: CheeseStakeBake
CheeseStakeBake Author
User level: Level 1
6 points

May 13, 2022 6:37 AM in response to CheeseStakeBake

To anyone that might encounter this in the future, I have found the solution.


I noticed that when my watch was off my wrist in 'lock mode', WhatsApp notifications would come through and notify me correctly by vibrating or playing a sound.


This then lead me to think the issue was to do with my Apple Watch Series 3. A classic switch off and on again has solved my issue. Notifications from WhatsApp now come through to my watch and vibrate as intended.


Odd that this issue only happened with WhatsApp notifications.

Reply

WhatsApp - silent notification delivery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up