Keeps going back to previous page

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Keeps going back to previous page

When I'm on a site and I press something new, it usually, like normal, does what I want it to. However, sometimes when I press sometimes, it loads it for a second, than it goes back to the website that I was just previously on. I've tried quitting safari, restarting my MacBook Air, and others. It can happen twice at a row, or not happen for awhile and it's a new problem that has just recently occurred a few days ago that I thought was just a random little mistake that happens to everyone. What else should I do? I haven't had my Mac for even a year and it was a 1000 dollars so...

MacBook Air 13″, macOS 12.3

Posted on May 10, 2022 3:31 PM

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Answer 1

Top-ranking reply

Eric_G1

Community Specialist

May 11, 2022 9:47 AM in response to tori223___

Hello tori223___,

It can help to try testing that out with multiple web browsers (Safari, Google Chrome, Mozilla Firefox, etc.) to see if it's isolated to just the one being used currently.

Be sure to also check for any extensions installed on the browser, as these may affect functionality. In Safari these will be found in the Safari menu > Preferences > Extensions.

If you're using Safari and the issue happens there, then this page has some further steps that may help out:

If Safari on Mac doesn't open a webpage or isn’t working as expected

Cheers.

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Answer 2

tori223___ Author

Level 1

6 points

May 11, 2022 1:58 PM in response to Eric_G1

Hi Eric_G1, thank you so much! I decided to follow the link and try it on a private browser and it didn't do it at all and I followed the instructions on how to remove data and noticed so many pop up ad websites that were likely doing things to my Mac. After I cleared it it worked like normal again! Thank you so much!

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Answer 3

Jun 4, 2022 5:32 AM in response to tori223___

Pleased to report that this seems to be fixed (for me at least) after the latest MacOS update 12.4!

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Answer 4

tori223___ Author

Level 1

6 points

May 11, 2022 1:59 PM in response to Eric_G1

Hi Eric_G1, thank you so much! I decided to follow the link and try it on a private browser and it didn't do it at all and I followed the instructions on how to remove data and noticed so many pop up ad websites that were likely doing things to my Mac. After I cleared it it worked like normal again! Thank you so much!

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Answer 5

May 11, 2022 9:52 AM in response to Eric_G1

I have this same problem (I started a separate thread yesterday) and the suggestion to uninstall extensions or erase browser history are irrelevant to this issue. I have a new MacBook Pro M1 Max and this problem began on day 2 of me owning it. Clearly it's a software bug in Safari which needs to be fixed.

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Answer 6

jeffd55

Community Specialist

May 11, 2022 2:09 PM in response to tori223___

tori223___,

Thanks for the update. You are very welcome. Glad to hear it is working normally again.

Cheers

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Answer 7

May 11, 2022 2:30 PM in response to tori223___

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