My iCloud storage says it's 5GB used but I only used it for 300MB.
I need help with this, it shows 5GB of 5GB used and what is the grey color in my storage with no name?? (I don't have anything in my iCloud)
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I need help with this, it shows 5GB of 5GB used and what is the grey color in my storage with no name?? (I don't have anything in my iCloud)
Hello jorn14,
If you tap "Manage Storage" it should give you a better breakdown of what's taking up the storage space in iCloud. The steps in the following guide will also help to manage your iCloud storage: Manage your iCloud storage
Thanks for participating in Apple Support Communities.
Take care.
jorn14,
Are you able to check iCloud.com from a browser to see if you have anything stored there? If not we'd recommend reaching out for additional support with your account here: Get Support
Take care.
The grey color is still there with no name on it.. How can I delete it?
My iCloud storage says it's 5GB used but I only used it for 300MB.