Cannot change Apple ID associated with AirPods Pro.

Can not change Apple ID associated with air pods pro.


[Re-Titled by Moderator]

Posted on May 11, 2022 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2022 11:57 AM

Did you get them used? Activation Lock is designed to prevent anyone else from using a device if it's ever lost or stolen.


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner.


If you are the original owner, then try to reset them:

How to reset your AirPods and AirPods Pro - Apple Support


1 reply
Question marked as Top-ranking reply

May 11, 2022 11:57 AM in response to derral52

Did you get them used? Activation Lock is designed to prevent anyone else from using a device if it's ever lost or stolen.


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner.


If you are the original owner, then try to reset them:

How to reset your AirPods and AirPods Pro - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot change Apple ID associated with AirPods Pro.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.