iphone 11. I've powered off and back on. I've logged out and back in. I've even uninstalled the app and reinstalled it. I just had a friend send a message to test and it notifies me that I have a new message but when I open the app no new messages show up.
iPhone 11, iOS 15
Ok, just fixed with the latest update. They were chat requests that were not being displayed…..but the notification was. Update solved the issue.
Hi PlaidEric,
Welcome to Apple Support Communities. We understand that you're having an issue with the KIK app. Sounds like you receive a notification of a new message but no message appears in the app. We'd like to help.
Sounds like you've done some good troubleshooting so far. Check this out to make sure you've completed all the steps recommended: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Once you've completed those steps it's possible that you may need to contact the App Developer. This is because they will have the best troubleshooting steps for their app and they may need to look at something on their end to resolve this.
Let us know how that goes.
Take care!
KIK app still showing messages available (currently count of 7) but no messages flow through. IOS 15.5 on new iPhone and can’t resolve it after reloading app, losing all our previous KIK messages.
What is going on? This problem has been 2+ months like this. Just finger pointing between KIK and Apple. More collaboration to fix needed. IPhone 11 Pro Max - KIK 16.1.8.88923
Ditto…..I’ve done all the steps as well. I’m now up to 11 notifications and haven’t a clue!! So annoying for my OCD!
I have exactly the same problem and it is very frustrating. Would be great if someone could figure it out. Seems to be since the app was updated that this has started happening
I am still having this issue. So frustrating. How can w make sure we have the most up to date version?
Same here. Very annoying.. Come on Kik, solve it
I get KIK notifications of a new message but cannot see any new messages
