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User profile for user: Triiniity
Triiniity Author
User level: Level 1
6 points

Setup with wrong network on iMac and user settings got installed through network, cant log in

I was setting up my laptop on my school net work and I selected the wrong network option that set up with my schools user settings or something, long story short I ended up on a user login screen with the username and password that I don’t know. I called my school tech support and they told me they couldn’t help me and I tried to factory reset but it won’t work. Can I not factory reset before logging into the user? What can I do to restart the setup process on my iMac?

Posted on May 11, 2022 7:53 PM

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User profile for user: ku4hx
ku4hx
User level: Level 7
23,460 points

Posted on May 12, 2022 2:56 AM

Essentially, you've forgotten your password: https://support.apple.com/en-us/HT202860


Which network has no effect on local sign-in; that's unique to the machine not the network. If that were not true, a portable Mac would be limited to only its home network and would never be any good at any other location.


You can do this to install your OS: How to create a bootable installer for macOS - Apple Support


If you can login locally: How to reinstall macOS - Apple Support. << First part. There is also an alternative method listed further down.



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User profile for user: ku4hx
ku4hx
User level: Level 7
23,460 points

May 12, 2022 2:56 AM in response to Triiniity

Essentially, you've forgotten your password: https://support.apple.com/en-us/HT202860


Which network has no effect on local sign-in; that's unique to the machine not the network. If that were not true, a portable Mac would be limited to only its home network and would never be any good at any other location.


You can do this to install your OS: How to create a bootable installer for macOS - Apple Support


If you can login locally: How to reinstall macOS - Apple Support. << First part. There is also an alternative method listed further down.



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Setup with wrong network on iMac and user settings got installed through network, cant log in

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