App Store and itunes

annessa39 Said:

"App Store and itunes: Why does my phone say that iTunes and the App Store are disabled whenever I try to download an app? It will not allow any downloads from the App Store."

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Troubleshooting a Disabled Account:

Contact Apple Support:

Visit this Link: If your Apple ID is Locked or Disabled - Apple Support

Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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