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Level 1

4 points

App Store being disabled

Why is my app store and itunes disabled on my phone? I cannot update any apps or download any new apps. What is keeping me from doing so?

iPhone XR, iOS 13

Posted on Jan 16, 2020 7:49 PM

Top-ranking reply

Level 10

104,767 points

Posted on Jan 16, 2020 7:53 PM

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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