You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, this happened since yesterday and the longest it can connect is like 2-3 minutes max. I restarted my phone, reset network settings, deleted the device manually on my iphone and pair it up back again but still to no avail. Has there been anyone else experiencing this? Thanks.
Hello kayroleamer,
Thanks for asking the Apple Support Communities for help with your AirPods.
Please test if they act the same way with your iPad, Mac, or friend or family members devices. This will let us know if there is an issue with your iPhone, or if the AirPods need repair.
If they have the same issue with other devices, they will likely need to be repaired. AirPods and AirPods Case Replacement - Official Apple Support
Cheers.
I am having the same issue and it started yesterday. My airpod pros disconnected and disappeared from my list of bluetooth devices. When I put them back in their case and re-opened it said "Not Your AirPod Pros" and had me re-do setup. I did the setup and they connected for a short time, then disconnected and disappeared again. This has happened a dozen times... sometimes they are connected for 30 seconds, sometimes 5 minutes.
This is only happening on my iPhone. They work fine on my MacBook. I have restarted the iPhone. I have Erased Network Settings. I have turned BlueTooth off and on. I have used "Forget Device" when the Airpods were connected and tried to re-pair them... all with the same result. They pair (usually they have even saved the Airpods device name).... then they disconnect and unpair.
I even purchased brand new Airpod Pros today as I thought it might be an issue with my old ones. The new ones are doing the exact same thing. So it is isolated to my phone - and is happening on multiple Airpod Pro devices.
My Iphone is an 12 Pro Max on version 15.4.1
The newest pair of airpods I've been trying are model A2084 and firmware 4C165
tried the same thing that you did but to no avail and buying a new one is not a solution since i tested other Bluetooth devices to my iPhone and it works well with no disconnection problems at all. Even if i am not connected the device disappears and i need to keep pairing and doing so will only pair it for a while
After firmware 4E71 my Airpod Pros fail the FIT test and tells me to readjust or try new tips - tried both but continues to fail. If I hold each Airpod Pro in my ear with my finger I can get an occasional pass but the sound is the same with or without pressing on the Airpods.
I don’t know if 4E71 is the culprit, but it just suddenly fails me and keep renaming my airpods pro as “xxxxx airpods pro - find my” in my Bluetooth devices. I’m quite meticulous with my devices and it has never been damaged and not even a dent on it. It’s already 1 year and 10 months. It is quite frustrating tbh. Nothing was wrong with the unit or anything before this and battery life is still good.
My airpods started this yesterday as well. Will not stay connected to iphone 12 pro or Ipad air. It started with the latest firmware update on the airpods.
My Iphone is a 13 Pro on version 15.4.1
My pair of airpods are model A2084 and firmware 4E71
Airpods pro keep disappearing from Bluetooth devices
