Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i'm suddenly seeing pop up ads every time i click a link

i'm suddenly seeing pop up ads every time i click a link using my macbook air and google chrome


MacBook Air 11″, macOS 10.15

Posted on May 12, 2022 3:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2022 8:35 PM

cannonfly Said:

"i'm suddenly seeing pop up ads every time i click a link: i'm suddenly seeing pop up ads every time i click a link using my macbook air and google chrome"

-------


Troubleshooting Popups and Chrome:


Two Things...

A. Scan for Malware:

Scan with Malwarebytes for Mac:

Malwarebytes searches for malware (short for (malicious software) and spyware. Those make your Mac act in a mislead manor. So scan with it, and remove what is found from the quarantine. It is created by longtime users of these forums making it the only reliable Security Software for a Mac. If synced with iPad connected, it may have got installed on your Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


And...


B. Clear your Temporary Internet Files:

Boot into Safe Mode and then...

a. Clear cache & cookies of Chrome

b. Clear your Temporary Internet Files of Safari:

  1. Booting into Safe Mode: [hold down shift upon boot until the login screen appears]. See if this is still an issue. Safe Mode lets items run as default, without changes whatsoever. That is possible because caches of your macOS are temporarily disabled while in Safe Mode
  2. Clearing your Temporary Internet Files (Cookies & Cache) of Safari: Cookies perform remembrance of certain site-entered data. Whereas Cache keeps a snapshot of the last time you visited a site.  Use this Link: Clearing History and Cache - Apple Communities
3 replies
Question marked as Top-ranking reply

May 12, 2022 8:35 PM in response to cannonfly

cannonfly Said:

"i'm suddenly seeing pop up ads every time i click a link: i'm suddenly seeing pop up ads every time i click a link using my macbook air and google chrome"

-------


Troubleshooting Popups and Chrome:


Two Things...

A. Scan for Malware:

Scan with Malwarebytes for Mac:

Malwarebytes searches for malware (short for (malicious software) and spyware. Those make your Mac act in a mislead manor. So scan with it, and remove what is found from the quarantine. It is created by longtime users of these forums making it the only reliable Security Software for a Mac. If synced with iPad connected, it may have got installed on your Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


And...


B. Clear your Temporary Internet Files:

Boot into Safe Mode and then...

a. Clear cache & cookies of Chrome

b. Clear your Temporary Internet Files of Safari:

  1. Booting into Safe Mode: [hold down shift upon boot until the login screen appears]. See if this is still an issue. Safe Mode lets items run as default, without changes whatsoever. That is possible because caches of your macOS are temporarily disabled while in Safe Mode
  2. Clearing your Temporary Internet Files (Cookies & Cache) of Safari: Cookies perform remembrance of certain site-entered data. Whereas Cache keeps a snapshot of the last time you visited a site.  Use this Link: Clearing History and Cache - Apple Communities

i'm suddenly seeing pop up ads every time i click a link

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.