You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sending in a trade in

I received my new phone, but no instructions on how to send the trade in back.

iPhone 13 Pro

Posted on May 12, 2022 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2022 7:19 PM

AmberH20 Said:

"Sending in a trade in: I received my new phone, but no instructions on how to send the trade in back."

-------


Wait for the box, or Call Apple:

It may take a few days to receive the snd-in box. But, if you want to know where this all stands, coat Apple Support. Let them know that you have not revel it yet. Important: There will be instructions of what to do before sending it in. So, be certain you request a copt of that form.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

May 12, 2022 7:19 PM in response to AmberH20

AmberH20 Said:

"Sending in a trade in: I received my new phone, but no instructions on how to send the trade in back."

-------


Wait for the box, or Call Apple:

It may take a few days to receive the snd-in box. But, if you want to know where this all stands, coat Apple Support. Let them know that you have not revel it yet. Important: There will be instructions of what to do before sending it in. So, be certain you request a copt of that form.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Sending in a trade in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.