Keyboard not working so can't log in

Joyals0 Said:

"Keyboard not working so can't log in: What can be done to get the computer to recognize the keyboard? The trackpad works to get to the correct user for login, but not keys work."

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Troubleshooting Unresponsive Keyword Keys:

Use an external keyboard.

Reset the SMC and your NVRAM

(Applies to Intel-Based Macs Only): Sometimes when changes(i.e. updates) are made to the system, system configurations (i.e. for then keyboard) become manipulated, technically. So, reset the SMC and NVRAM. You may need to use this adapter, if no USB-A port exists: USB-C to USB Adapter - Apple

If your keybord dose not work on you MacBook then you can use a Bluetooth or an external keybord. I would sejuest you take in your MacBook to Apple store to have them fix it.