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I cannot add family members to family sharing

Hello, I have three members in my family and I would like to create a child account for my youngest son (11) but it says I have reached the maximum number of family members when I enter his email and choose a password. I cannot do it on the phone either , the add family member button is dark.

iPhone 11, iOS 15

Posted on May 12, 2022 9:44 PM

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Question marked as Top-ranking reply

Posted on May 13, 2022 10:20 AM

Are you following the steps in the article below?


Family Sharing and Apple ID for your child.   


If necessary, contact Apple Support for assistance .


Apple Support Contact.    -


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat.    -


Apple on Twitter

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I cannot add family members to family sharing

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