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phone dead

I have bought I phone 13PRO on Dec 13 from authorized, distribution center from UAE, for today morning my phone is DEAD ,and i have booked appomiment and visited with apple store in Dubai mall ,Asper service person phone seems to be dead and they dont know exact reason for it.


Hardly i have used Phone for maxmium 5 month and now its .


i request you to replace my unit and i request you to provide me NEW PHONE.

Posted on May 13, 2022 2:47 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2022 4:44 AM

Hello,

You should work with a location in UAE. This this link for the list:

Apple - Find Locations

However, it is unusual for a phone to just die. Check this first:

1) Charging issues: If your iPhone, iPad, or iPod touch won‘t charge

2) Try connecting it to your computer: If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply
Question marked as Top-ranking reply

May 13, 2022 4:44 AM in response to danny2103

Hello,

You should work with a location in UAE. This this link for the list:

Apple - Find Locations

However, it is unusual for a phone to just die. Check this first:

1) Charging issues: If your iPhone, iPad, or iPod touch won‘t charge

2) Try connecting it to your computer: If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

phone dead

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