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User profile for user: aigerim.kusaynkyzy
aigerim.kusaynkyzy Author
User level: Level 1
6 points

Cellular data

Hello!

I have an issue- my cellular data is not working


iPhone 12 Pro Max, iOS 15

Posted on May 13, 2022 7:47 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,150 points

Posted on May 13, 2022 7:51 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Contact your carrier for a resolution.


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,150 points

May 13, 2022 7:51 AM in response to aigerim.kusaynkyzy

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Contact your carrier for a resolution.


Axel F.

Reply

Cellular data

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