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Why is my cellular data not working?

Why is my cellular data not working

iPhone 11, iOS 16

Posted on Jun 26, 2023 12:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2023 12:55 AM

Did you already check the troubleshooting mentioned in this related Apple help article?

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


Did you contact your carrier, if there is an issue with your carrier plan or SIM card?


7 replies

Jun 26, 2023 1:50 AM in response to Mommyof3_95

Try to set it back to factory settings, without using any backup afterwards, and set it up as a "new iPhone".

Then test, if you can connect to your mobile data network.

Restore your iPhone, iPad or iPod touch to factory settings


If you still not cellular data, visit an authorized Apple Service Provider next to your place and let them take a look at it. Use this link to find one:

Apple - Find Locations


Or give the official Apple Support a call by choosing the phone number for your region from this Apple page:

Apple Support Phone Numbers



More Service options can also be found on this Apple page:

iPhone Repair & Service - Apple Support

Why is my cellular data not working?

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