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Iphone 4s access

I have an old Apple iPhone 4S that I need to access some pictures on I have put in the Apple ID and password for that phone but the phone keeps telling me they are incorrect… how can I access this phone…

iPhone 4s, iOS 9

Posted on May 13, 2022 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2022 12:45 PM

Can you access the pictures in iCloud? The below may wipe the phone.


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

3 replies
Question marked as Top-ranking reply

May 13, 2022 12:45 PM in response to dawg151

Can you access the pictures in iCloud? The below may wipe the phone.


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

Iphone 4s access

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