Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
How can I change or find my iCloud password on my 6s. Account is in the locked position been this way for 2 years, now my iPhone is starting to shut down. Need to access my iCloud account.
iPhone 6s, iOS 15
Two years! You could have followed these directions any time→If you forgot your Apple ID password - Apple Support
There are basically 2 reasons that your Apple ID might be locked or disabled. The first is that there was suspicious activity on your account, either too many password attempts by you, or someone trying to hack your account. The other is that a payment failed to go through and you need to resolve the charge or dispute. Link 1 below covers the first reason, and link 2 the second. For the second you will have to use the link in the posted tip to contact an iTunes & App Store representative. Click the link below that most closely matches the error message you are seeing:
Two years! You could have followed these directions any time→If you forgot your Apple ID password - Apple Support
There are basically 2 reasons that your Apple ID might be locked or disabled. The first is that there was suspicious activity on your account, either too many password attempts by you, or someone trying to hack your account. The other is that a payment failed to go through and you need to resolve the charge or dispute. Link 1 below covers the first reason, and link 2 the second. For the second you will have to use the link in the posted tip to contact an iTunes & App Store representative. Click the link below that most closely matches the error message you are seeing:
How can I change my iCloud password if your icloud account is locked. Been this way for 2 years and now my phone is starting to shut down?
