Unlocking my account

How do i unlock my account on my MacBook when i've been locked out and recovery mode doesn't work?

MacBook Air 13″, macOS 12.2

Posted on May 13, 2022 7:37 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2022 7:40 PM

Ccontact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

1 reply
Question marked as Top-ranking reply

May 13, 2022 7:40 PM in response to sofie74

Ccontact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unlocking my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.