windows migration assistant

When I try to use Windows Migration Assistant, it tells me I have to quit Windows Mail before I can use it. I'm not running Windows Mail and I attempted everything on this forum to try to resolve this issue. (Clean boot, uninstalling everything, etc.) Nothing seems to work and I still can't transfer my data. Can anyone help?


Windows, Windows 10

Posted on May 14, 2022 9:39 AM

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1 reply

May 15, 2022 7:38 AM in response to GrungeKat45

Greetings GrungeKat45, 


Be sure you’re using the correct Windows Migration Assistant for the version of macOS you’re migrating to. Your profile says that is Mac OS X El Capitan. Move your data from a Windows PC to a Mac


You may also need to use the Windows equivalent to Force Quit to be sure any processes related to email or mail clients are quit on your Windows 10 machine. 


If you continue to have an issue, we're going to recommend you reach out to Apple Support for additional help - Contact Apple Support


Thanks. 

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windows migration assistant

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