I have my son’s Apple account that I am unable to log in to for him, the account was setup by my wife, who passed away more than a year ago. Can anyone offer guidance as to how I can regain access to his account for him to be able to get apps?

Question

Level 1

4 points

I have my son’s Apple account that I am unable to log in to for him, the account was setup by my wife, who passed away more than a year ago. Can anyone offer guidance as to how I can regain access to his account for him to be able to get apps?

iPhone 11

Posted on May 14, 2022 1:48 PM

Reply

Answer 1

Eric Root

Level 10

685,323 points

May 14, 2022 1:54 PM in response to Tnichy

If you/he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

Reply